Singapore's trusted first aid trainers — since 2008.
Learn · Acquire · Apply
We are a founder-led, SRFAC-accredited training provider based in Changi Road, with four dedicated classrooms and a team of twelve. For over 17 years, our instructors have certified more than 10,000 participants — from preschool educators and construction safety officers to coaches, healthcare professionals, and members of the public preparing for the unexpected.
Outcomes-oriented first aid training. Built around what you can do — not just what you can pass.
Most participants enrol because certification is required — for the workplace, childcare licensing, or coaching accreditation. They leave with something that outlasts the certificate: the practical confidence to respond when it matters. Our client's-first attitude is reflected in over 85% repeat engagement.
Our Mission
To lead as a premier training provider, transforming our customers' aspirations into measurable achievements.
Our Vision
To deliver customer satisfaction through excellent performance, efficient processes, and effective results.
12
Team Members
17+
Years of Training Provided
10,000+
First Aid Trained Participants
Meet the Founder
Four decades of teaching people to save lives — led by one conviction.
Mohamed Hussain Bin Ismail founded MHI Training Master in 2008 with a clear principle: a first aid certificate is only as good as what the person holding it can actually do when an emergency happens. Over four decades, that conviction has shaped everything from our curriculum to our class sizes.
He earned his Master's in Education from the University of Sheffield in 1996, is a registered SRFAC Instructor (#659053), and is certified as an adult educator through ACTA and DACE. He serves as Chief Instructor for Standard First Aid, Child First Aid, and BCLS+AED — and his work has shaped not just our courses, but the next generation of first aid instructors across Singapore.
"There's a misconception that e-learning alone is enough to learn first aid. It isn't. The practical session is where it becomes real — and that's where most providers cut corners."
✦M.Ed. — University of Sheffield, 1996
✦SRFAC Instructor #659053
✦ACTA Certified Adult Educator
✦DACE Diploma in Adult Education
✦Chief Instructor — Standard First Aid
✦Chief Instructor — Child First Aid
✦Chief Instructor — BCLS + AED
✦40+ Years in First Aid Education
— Mohamed Hussain Bin Ismail, Founder & Managing Director
Our Approach
Learn. Acquire. Apply.
Our ethos is a three-stage method, not a slogan. Most first aid courses are designed around a pass mark; ours are designed around what you'll remember — and act on — when the pass mark is the last thing on your mind.
01 — Learn
Theory online. Foundations first, on your schedule.
E-learning handles the knowledge layer so classroom time isn't spent watching slides. Participants build the foundation at their own pace — but as our founder puts it, e-learning alone is never enough. The classroom is where it becomes real.
02 — Acquire
Hands-on practice in small classes — every learner, every drill.
Class sizes are deliberately limited so every learner performs CPR, AED use, choking response, bandaging, and fracture management on adult, child, and infant manikins. Additional CPR practice is built in before assessment if needed — we don't lower the bar, we raise the practice.
03 — Apply
SRFAC assessment, then a free refresher to keep skills sharp.
SRFAC face-to-face assessment with a 99.9% internal pass rate. Then, through our First Aid By MHI sticker programme, certified learners can return at the 5–7 month mark for a free CPR+AED refresher — because muscle memory fades long before a 2-year certificate does.
By the Numbers
The receipts behind the trust.
We don't say we're effective — we measure it. Every figure here is drawn from our internal records, course assessments, and external ISO audits.
99.9%
Internal pass rate
Across all SRFAC-assessed courses, with additional practice built in before assessment.
4.8/5
Average participant score
Based on internal post-course feedback across new and refresher cohorts.
>85%
Repeat client rate
Qualitative — based on returning learners and corporate clients across renewal cycles.
2,000+
Course sessions delivered
Public and corporate sessions run from our Changi training centre and on-site at client premises.
Yearly
External ISO audit
Audited annually by our certifying body against ISO 9001:2015 and ISO 29993 standards.
4
Classrooms at HQ
Dedicated training rooms equipped with adult, child, and infant manikins and AED trainers.
Accreditations & Recognition
Certifications your employer, licensor, and auditor will actually recognise.
MHI Training Master has held continuous SRFAC accreditation since 2008. Every course we deliver meets the standards required for workplace compliance, childcare licensing, and coaching registration in Singapore.
SRFAC
Singapore Resuscitation & First Aid Council
MOM
Ministry of Manpower — Occupational First Aid
ECDA
Early Childhood Development Agency — Child First Aid
NROC
National Registry of Coaches — SportSG
MOH
Ministry of Health — BCLS+AED Recognition
ISO 9001
Quality Management Systems — 2015 Standard
ISO 29993
Learning Services Outside Formal Education
bizSAFE
Level 3 — Workplace Safety & Health
Registered SSG-Funded Training Provider: UEN 53109629K — listed on MySkillsFuture. Courses are SkillsFuture Credit claimable for eligible Singapore Citizens aged 25 and above, with additional support available through SFEC and Absentee Payroll for corporate sponsors. Our quality management systems are independently audited each year by our certifying body.
Fuad
Excellent place to take up the First Aid course. All the instructors are very patient and knowledgable.
They ensure that every participant understands the course well. Been taking my first aid course and my refresher course here for years, they never disappoint.
Jason Lam
The course was well-structured, and the instructors were knowledgeable, patient, and engaging.
They made sure that all participants were comfortable with the material and confident in performing CPR and using an AED. Thank you for organizing such a fantastic and impactful training session!
Salisa Saptu
Very good training experience. Trainers were bilingual, amazingly patient, very engaging and made the entire training session enjoyable and illuminating.
Must make this a compulsory course for everyone to attend.
A well blended theory and practical first aid session. This allows the learning to come alive as we see, we may forget but when we do, we remember.
Instructors are friendly and approachable in guiding us to do CPR efficiently and how to use the AED well.
See you in 2 years time. 🙃
Aqilah Norazman
This is my second time at MHI Training Master for my First Aid course and I love how they can condense the knowledge and make an otherwise heavy topic fun and engaging and simple to grasp so you can be a confident first aider.
The Team
Twelve specialists. Every one of them a certified instructor.
Our leadership bench is unusual in this industry — a Registered Nurse, an MBA, a Master in Training and Development, and multiple holders of ACTA, DACE, and ACLP qualifications. What we have in common is the chief instructor credential across the disciplines we teach.
Managing Director / Founder
Mohamed Hussain Bin Ismail
Mohamed Hussain Bin Ismail is the Managing Director and Founder of MHI Training Master, with over four decades of experience dedicated to advancing first aid education and adult learning in Singapore. Guided by a strong educational philosophy and a Master’s in Education, he has built the organization on the pillars of instructional excellence, community impact, and lifelong learning. As a Chief Instructor for Standard First Aid, Child First Aid, and BCLS+AED, and a certified adult educator (ACTA, DACE), his leadership has shaped both the curriculum and the next generation of trainers, setting industry benchmarks for quality, credibility, and learner engagement.
Deputy Managing Director
Mohamed Hafeezuddin Bin Mohamed Hussain
Mohamed Hafeezuddin Bin Mohamed Hussain serves as the Deputy Managing Director with a mission to elevate first aid training standards through strategic leadership and evidence-based practices. With a professional foundation as a Registered Nurse and credentials including an Master in Business Administration (MBA), Master in Training and Development (MTD), and adult learning certifications (ACTA and DACE), he bridges clinical expertise with educational innovation. As a Chief Instructor Trainer for Standard First Aid, Child First Aid, and BCLS+AED, Hafeez is instrumental in shaping curriculum design, trainer development, and quality assurance across the organization, ensuring that every program delivered is impactful, compliant, and future-ready.
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Deputy Managing Director
Muhammad Fauzy Bin Zulkifli
Mohamed Muhammad Fauzy Bin Zulkifli is the Deputy Managing Director, driven by a commitment to make first aid education accessible, relevant, and deeply rooted in values of care and responsibility. With a strong foundation in adult education (ACTA) and instructional leadership as a Chief Instructor in Standard First Aid and Child First Aid, as well as an Instructor Trainer for BCLS+AED, he ensures that training delivery meets both regulatory excellence and learner engagement. Holding a Diploma in Islamic Studies, Fauzy brings a grounded and community-centered approach to shaping programs that resonate across diverse learner groups while upholding the highest standards of instructional quality.
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Marketing Manager
Nur Hidayat Bin Abdul Razak
Nur Hidayat Bin Abdul Razak is the Marketing Manager with a unique blend of instructional authority and strategic outreach, driven by a belief that impactful messaging can save lives when paired with quality training. With 17 years of teaching experience and deep expertise as a Chief Instructor for Standard First Aid, Child First Aid, and BCLS+AED, he brings credibility and insight into every campaign. Armed with a Diploma in Engineering Informatics and ACTA certification, Hidayat ensures that MHI Training Master’s public engagement, branding, and market positioning are grounded in both technical accuracy and learner relevance.
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Training Executive
Amirah Izyan Bte Hashim
Amirah Izyan Bte Hashim serves as the Training Executive, where she oversees the planning and execution of training programs with precision and learner focus. Backed by a Diploma in Molecular Biotechnology and certified in ACTA, she combines scientific acumen with adult learning expertise to ensure that course delivery is both accurate and engaging. As a Chief Instructor for Standard First Aid and Child First Aid, and an Instructor Trainer for BCLS+AED, Amirah plays a critical role in maintaining instructional standards while ensuring that operational processes meet the evolving needs of both clients and trainers.
Logistic Executive
Muhamad Azam Bin Razali
Muhamad Azam Bin Razali is the Logistic Executive who ensures operational readiness and seamless delivery of training resources across all courses. With over a decade of experience in corporate environments and a background as an ex-SCDF volunteer, he brings a disciplined, solutions-focused mindset to logistics management. As a certified Instructor in Standard First Aid and Child First Aid, and a Chief Instructor in BCLS+AED, Azam combines logistical precision with instructional understanding—ensuring that every training session is supported with professionalism, efficiency, and care. He also holds the Advanced Certificate in Learning and Performance (ACLP), reinforcing his ability to align backend operations with learner needs.
Finance Executive
Siti Zubaidah Binte Abdullah
Siti Zubaidah Binte Abdullah serves as Finance Officer and Instructor, uniquely combining financial stewardship with front-line instructional delivery. With a strong grasp of funding structures, grant compliance, and invoicing systems, she ensures smooth financial operations for training programmes while upholding regulatory accuracy and efficiency. Simultaneously, as a certified Instructor in Standard First Aid and Child First Aid, Zubaidah brings direct learner engagement into her portfolio, delivering critical life-saving skills with professionalism and empathy. Her dual expertise strengthens MHI Training Master’s ability to align back-end processes with front-line impact.
Course Management Officer/ Medic
Siti Nur Aisyah Binte Muhammad Johari
Siti Nur Aisyah Binte Muhammad Johari brings frontline medical experience to her role as Course Management Officer, combining clinical insight with strong operational support. Trained as a Medic and certified with an Emergency Medical Technician (EMT) qualification, she contributes hands-on knowledge to enhance the realism and relevance of training delivery. As a certified Instructor in Standard First Aid and Child First Aid, and a holder of the Advanced Certificate in Learning and Performance (ACLP), Aisyah plays a key role in ensuring that learners receive both administrative guidance and medically accurate instruction throughout their training journey.
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Marketing Officer/ Ambulance driver
Nur Insyirah Binte Abd Rahim
Nur Insyirah Binte Abd Rahim plays a dual role as Marketing Officer and Ambulance Driver, contributing both to the outreach efforts of the organization and its operational mobility. With certification as a BCLS+AED Instructor, she supports public engagement initiatives with credible first aid knowledge, while also ensuring safe and timely transport during healthcare-related events. Her unique position bridges frontline responsiveness with back-end marketing execution, allowing her to support both the visibility and reliability of MHI Training Master’s services.
Who We Train
Trusted by SMEs, MNCs, and government agencies.
Over 10,000 participants have completed certification with MHI — from preschool educators to port supervisors, community centres to international schools.
United World College
PSA
People's Association
Ministry of Social & Family Development
PCF
Busy Bees Singapore
EtonHouse Preschool
ACS International
Skool4Kidz
Sunflower Preschool
Muhammadiyah Welfare Association
PERTAPIS Children's Home
What Participants Say
Reviews from the people we've trained.
4.9 / 5
Google Reviews: 4,325 reviews
We had Izyan and Hidayat as our instructors, and they were awesome. I was quite nervous for the practical, but Izyan remained calm and guided us throughout the class in a very supportive way. Her clear explanations and reassuring attitude created a comfortable learning environment and really helped build our confidence. I truly appreciated her teaching style.
The duration of the course was just right. Cheers to the team!
Google Review
I had a very good experience during my first aid training. The session was well organised and easy to understand. The trainer explained everything clearly and used simple examples, which made learning less stressful and more engaging.
The hands-on practice helped me feel more confident in handling emergency situations. The trainer was patient, approachable, and always willing to answer questions. I appreciate how the trainer ensured everyone understood the steps before moving on.
Overall, this training was very useful and informative. I feel more confident and better prepared to respond in emergencies. Thank you to the trainer for a meaningful and well-conducted session.
Google Review
Enjoyed the first aid training session. The instructor, Hidayat made the class very engaging and interactive, which kept everyone attentive throughout. The explanations were clear and very easy to understand, even for those who may not have any prior knowledge of first aid. Also appreciated how practical examples were used, making the learning experience both informative and enjoyable. Overall, it was a very well-conducted session.
Google Review
I have always enjoyed coming to PKMS building, to do training under MHI Training Master!. I truly enjoyed, the Refresher course, instructors are very hands on and clear in their teachings. I learn a lot with the sharings and questions we had in class. Lessons are full of clarity and I am confident to perform first aid to anyone especially the younger children under my care. I have done them so far, minor or major, i prayed hard, i don't have to perform any with precautions, and preventions that i often take and foresee at any situation. But if there are inshaallah i will!.Thank you instructors for the teachings, and sharings and all.:)
Google Review
Great experience at MHI Training for the Child First Aid course. Trainer Azam was clear, engaging and very knowledgeable! The training was practical and easy to understand. I feel much more confident in handling emergencies now. Highly recommended for those who wanna learn First Aid.
Google Review
Attended Child First Aid course by MHI. Lead instructor Izyan was very engaging throughout the duration of the course. She explained the theories well and easy enough for us to understand. Assessor Hidayat was knowledgeable - helped us recap and remember facts in easier ways. CPR & AED instructor Azam was interactive and gave helpful tips during our physical practice.
Google Review
Good to Know
Frequently asked questions about MHI Training.
How long has MHI Training Master been operating?
MHI Training Master has been an SRFAC-accredited first aid training provider in Singapore since 2008 — over 17 years of continuous operation, with more than 10,000 participants certified.
Who founded MHI Training Master?
MHI was founded by Mohamed Hussain Bin Ismail. He earned his Master's in Education from the University of Sheffield in 1996, is a registered SRFAC Instructor (#659053), and is certified as an adult educator (ACTA, DACE). He serves as Chief Instructor for Standard First Aid, Child First Aid, and BCLS+AED, with over four decades of experience in first aid education.
What accreditations does MHI hold?
We are accredited by SRFAC (Singapore Resuscitation and First Aid Council), recognised by MOM for Occupational First Aid, ECDA for Child First Aid, SportSG/NROC for coaching certification, and MOH for BCLS+AED. We also hold ISO 9001:2015, ISO 29993, and bizSAFE Level 3 certifications, with annual external audits by our certifying body.
Where is your training centre located?
Our main training centre at 218E Changi Road, #03-05A, PKMS Building, Singapore 419737 has four classrooms equipped with adult, child, and infant manikins and AED trainers. For corporate groups of 8 or more, we also deliver on-site training at client premises across Singapore.
Has MHI Training Master been featured in the press?
Yes — MHI Training Master was featured by Lianhe Zaobao, Berita Harian, and The Business Times in 2020 for our work in first aid training and community education in Singapore.
Are your courses SkillsFuture claimable?
Yes. All our courses are SkillsFuture Credit eligible for Singapore Citizens aged 25 and above. Corporate sponsors can also tap into SkillsFuture Enterprise Credit (SFEC) and Absentee Payroll funding. We're listed on MySkillsFuture under UEN 53109629K.
What is the "First Aid By MHI" sticker programme?
It's a free CPR+AED skill-retention programme for our certified learners. Display the sticker on your vehicle for 5+ months and you're eligible for a free, non-certifiable CPR+AED refresher session at the 5–7 month mark — because muscle memory fades, and two years between renewals is a long time to go without practice.
Ready to get certified -properly?
Whether you're an individual seeking certification, an HR manager coordinating team training, or a preschool operator meeting ECDA requirements, we'll help you find the right course and funding path.